Question 1

What is warehouse digitalization?

Accepted Answer

Warehouse digitalization is the process of replacing manual, paper-based, or spreadsheet-driven warehouse operations with purpose-built software systems. It creates visibility into inventory, workflows, and processes — enabling data-driven decisions before investing in physical automation equipment.

Question 2

What is the difference between digitalization and automation?

Accepted Answer

Digitalization focuses on software and data — making processes visible, traceable, and optimized through digital tools. Automation focuses on physical equipment — robots, conveyors, and automated storage systems that move goods without human intervention. Many warehouses benefit from digitalization first, which reveals inefficiencies and builds the data foundation needed to justify automation investments.

Question 3

What is a system integrator for warehouse automation?

Accepted Answer

A system integrator is a company that designs, sources, and implements complete automation solutions using equipment from multiple vendors. Unlike equipment manufacturers who sell their own products, system integrators are vendor-agnostic — selecting the best-fit technologies for each operation.

Question 4

How do I know if my warehouse needs automation?

Accepted Answer

Signs you may benefit from automation include: labor shortages or high turnover, difficulty meeting throughput demands, frequent picking errors, space constraints, or seasonal volume spikes. However, not every warehouse needs automation — many achieve significant improvements through digitalization alone.

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