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Delivery Partner

Feet on the Ground.Hands That Execute.

Software alone can't install equipment, commission systems, or respond to emergencies at 2 AM.

We provide the field capability that platforms can't deliver—skilled technicians, global coverage, and rapid response.

See Our Capabilities
Project Execution

End-to-End Project Execution

From planning to go-live and beyond—we handle it all.

01

Design & Engineering

Detailed system design, equipment specifications, and integration planning tailored to your operational requirements.

02

Procurement & Logistics

Global sourcing, vendor coordination, and logistics management to ensure equipment arrives on time and on budget.

03

Installation & Commissioning

Professional deployment by certified technicians. We handle mechanical, electrical, and software integration.

04

Testing & Validation

Rigorous testing protocols ensure every system performs to specification before handover.

05

Go-Live & Support

Seamless transition to operations with ongoing support, maintenance, and optimization services.

What We Do

Field Service Capabilities

The hands that software can't replace.

Installation Services

Professional equipment installation from conveyor systems to automated storage and retrieval systems (AS/RS).

    Commissioning & Startup

    Systematic startup procedures that ensure systems perform to specification from day one.

      24/7 Emergency Response

      When systems go down, every minute counts. Our technicians respond fast—anywhere in the world.

        Preventive Maintenance

        Scheduled maintenance programs that maximize uptime and extend equipment life.

          Staff Augmentation

          Skilled technicians to supplement your team during peak periods or special projects.

            System Optimization

            Continuous improvement services that squeeze more performance from your existing systems.

              Global Coverage

              Global Reach, Local Presence

              Technicians where you need them, when you need them.

              500+
              Certified Technicians
              30+
              Countries Covered
              4hr
              Response SLA
              99.2%
              First-Time Fix Rate

              North America

              South America

              Europe

              Asia Pacific

              Intelligence Loop

              The Quality Feedback Loop

              Every service interaction makes the system smarter.

              Our field service doesn't just fix problems—it feeds intelligence back into our platform. Every resolution, every root cause, every workaround becomes institutional knowledge that helps prevent future issues and accelerates future resolutions.

              1

              Diagnose

              AI-assisted troubleshooting identifies root cause

              2

              Resolve

              Technician executes fix with guided procedures

              3

              Document

              Resolution captured automatically in knowledge base

              4

              Learn

              AI learns from outcome to improve future suggestions

              Experience

              Industries We Serve

              From single installations to global rollouts

              Ready to Discuss Your Project?

              Whether you need a one-time installation or an ongoing service partnership, we're ready to help.

              Or email us at hello@dropletai.services

              30-minute call • Scope your project • No commitment